Front office supervisor - anantara palazzo naiadi rome hotel

In luxury hospitality, Front Office is the first expression of excellence.
We are currently looking for a talented and motivated Front Office Supervisor to join our 5-star luxury hotel in Rome.

The ideal candidate is a hands-on hospitality professional with strong organisational skills, international exposure and a natural passion for guest service excellence.

• Supervise daily Front Office operations
• Support and coordinate the Reception team during daily activities
• Ensure high standards of guest service and satisfaction
• Handle guest requests and operational challenges with professionalism and empathy
• Collaborate closely with Housekeeping, Concierge and operational departments
• Ensure compliance with luxury hospitality procedures and standards
• Assist the Front Office Manager with departmental operations

• Minimum 1 years' experience in a similar role within international hotels or luxury hospitality
• Mandatory international working experience abroad
• Fluent Italian required
• Fluent English essential
• Knowledge of at least one additional language
• Strong organisational and communication skills
• Team-oriented mindset and problem-solving attitude
• Professional standing and attention to detail
• Operational flexibility and guest-focused approach
• Knowledge of thai culture will be valued

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience - diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges. 
• Wide range of training programmes to enhance your skills. 
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
• Salary starting from €27K gross per year